As the restaurant industry in 2023 continues to evolve, it is essential for businesses to stay current on the latest trends in order to remain competitive and satisfy the evolving needs and preferences of customers. In the coming years, we can expect to see a number of trends emerge that will shape the industry and have a significant impact on the way restaurants operate. In this blog, we’ll delve into some of these trends and explore how businesses can leverage them to stay ahead of the curve.
Here are some predictions for what we may see in the restaurant industry in 2023:
The continued growth of delivery and takeout services:
Many restaurants have had to pivot to offering delivery and takeout options in order to continue serving customers. This trend is expected to continue in the coming years, with virtual restaurants and ghost kitchens becoming more popular.
Additionally, Shift4’s online ordering platform allows restaurants to easily set up and manage their online ordering and delivery services. Therefore, if your restaurant is looking to expand its delivery and takeout offerings, consider giving Shift4 a try. Their platform can help you streamline your operations and better serve your customers.
A Focus on Sustainability:
Sustainability is a top priority for many restaurants as they seek to reduce their environmental impact. This may include using locally sourced and organic ingredients, reducing food waste, and using eco-friendly packaging. Furthermore, customers are increasingly interested in supporting businesses that prioritize sustainability, so this trend is expected to continue.
Increased use of technology:
As technology continues to advance, contactless ordering and payments are becoming more prevalent in the restaurant industry. This trend is being driven by convenience, as mobile wallets and new payment technology make it easy for customers to place orders and make payments using their smartphones. According to Discover Global Network, the tap-to-phone market is expected to grow to $76.3 billion at a 23.4% CAGR from 2021 to 2025. One solution that can help restaurants offer contactless ordering options is SkyTab handheld POS, which allows customers to place orders and make payments using their smartphones. By offering this convenient feature, restaurants can better meet the needs and preferences of their customers and stay up-to-date with industry trends.
More plant-based options:
There has been a growing demand for plant-based options on restaurant menus, including vegan and vegetarian dishes, as well as options made with alternative proteins such as tofu, tempeh, and legumes. Therefore, this trend is predicted to continue as more people look to incorporate plant-based options into their diets for health, environmental, or ethical reasons. According to a report from the Bloomberg Group, global retail sales of plant-based foods are projected to reach as much as $162 billion by 2030, up from $29.4 billion in 2020.
Customers are increasingly expecting personalized experiences when dining out, and restaurants are taking note. One solution that can help restaurants offer personalized experiences is Shift4. Specifically, Shift4 allows restaurants to create customized menu options based on customer preferences and past orders, as well as implement loyalty programs and gain insights into customer behavior through analytics and reporting tools. This can help restaurants tailor their marketing efforts and menu options to better meet the needs and preferences of their customers.
According to survey respondents published by Capterra, 76% of restaurants currently use three or more automated tools, and 56% have reported an increase in revenue since implementing the technology. Automation is becoming a key trend in the restaurant industry as businesses look to cut labor costs. PYE kiosks are a popular option for restaurants looking to automate their operations and improve the customer experience. Kiosks can reduce wait times, improve order accuracy, increase efficiency, and enhance the customer experience by allowing customers to place orders and make payments on their own, customize orders in greater detail, browse menus, and view pictures of dishes.
As the restaurant industry in 2023 continues to change, it is essential for businesses to stay current on the latest trends in order to remain competitive and satisfy the growing needs and preferences of customers. Solutions like Shift4’s online ordering platform, SkyTab handheld POS, and PYE kiosks can help restaurants streamline their operations, improve the customer experience, and stay ahead of the curve. By staying informed and implementing the right tools and strategies, restaurants can set themselves up for success in the years to come. Don’t wait to get started – take action now to ensure your restaurant is poised for success in the years ahead. Call us at 808-572-5159.