PROTOUCH SYSTEMS

BLOG

...
Latest
Customer Experience

5 Reasons To Use Shift4 POS to Improve Customer Experience

Improve Customer Experience in Your Restaurant In order to give your customers a memorable and fantastic dining experience, your restaurant must first have a thorough understanding of customer needs and expectations when dining out. Shift4 POS provides data and solutions to help restaurants deliver the best possible service and the tools to take their business […]

7 Ways A POS Can Enhance A Restaurant

Restaurants have come a long way from paper menus, reservations on sticky notes, and waiting for the paper bill to come. The modern customer is looking for faster checkouts, easy ordering options, and a seamless payment process. That’s why you need a state-of-the-art restaurant POS system. With Shift4’s SkyTab POS, the sky’s the limit for […]

8 Essential Restaurant Sales Strategies

Increase Restaurant Sales Strategies   Restaurant sales, as any restaurant owner knows, may be difficult to increase. We work with restaurants every day to help them leverage the latest restaurant technology to improve their guest experience and improve profit margins.  Many restaurants fail during the first year due to higher operational costs and fierce competition. […]

5 Ways Restaurant Technology Can Help the Labor Shortage

Why Is There an Ongoing Worker Shortage? The labor shortage has been quite a challenge for the restaurant industry. In fact, according to CBS News, nearly 4 in 10 restaurants report that they’re having difficulty hiring enough staff. Thousands of restaurant workers were laid off or furloughed during the start of the COVID-19 crisis due […]

Why The “New Normal” Calls For a Contactless Mobile Guest Experience

Digital Dining Adoption The pandemic has pushed the restaurant industry’s adoption of technology. It’s now common to see people use their smartphones or other digital platforms when dining out. It’s important to note that everyone’s expectations have shifted as a result of Covid-19, therefore you can’t rely on the same procedures that you used before […]

How Restaurants Can Provide Payment Flexibility To Guests

Accept multiple types of payment. You dined at your favorite local eatery, and the food and beverages were excellent. However, when it comes time to pay for the dinner, you can’t manage to locate the server and inform them you’re ready to receive the bill. Even when you request a check, it seems to take […]

How to Increase Food Orders With Instagram

It’s All About The Visuals According to the publication, Social Media Today, 30% of millennial diners actively avoid restaurants with a weak Instagram presence. That equates to potential lost revenue and means it’s more important than ever to create content that engages new followers and keeps in touch with your loyal customers. Instagram is definitely […]

Popular Menu Changes to Make This Year

It’s Time To Update Your Menu Strategize and make new menu updates to position your restaurant for growth! Today we’re looking at industry trends and information to consider when updating your menu. Streamlined Food Options Recently, we’ve seen a shift to streamlined menu offerings and inventory. This trend has allowed operators to boost their profits. Tip: […]

Bologna

How to Take Advantage of Restaurant QR Codes

What is a QR Code Once again, you may have noticed that QR codes are popping up! This technology spiked with American users in the year 2011 and is now being widely adopted by businesses & restaurants during the pandemic for a contactless experience. “QR Code” which stands for Quick Response Code, allows users to […]

5 Ways to Attract and Retain More Guests to Your Restaurant in 2020

Overall Experience Restaurant operations post Covid will be very different. Now is the time to adjust and make the changes that can help you not only now but also beyond the pandemic. The customer experience has greatly changed, and restaurants still need to use these tips and tools to pivot as needed, while ensuring the […]